Data Privacy Notice

Right to Privacy

At SurveyHouse, we believe that data privacy is a fundamental right and we make it our mission to protect the data you share with us. We do not gather any personal information you don’t consent to share with us. We will never collect or publish any personal information without your explicit permission and we will never trade this information with third parties.

Any personal information that you choose to share with us will be treated with the highest standards of security and confidentiality and our privacy guidelines comply with European laws.

Information we Collect

We collect information from you when you visit our site or complete a form. When completing a form you may be asked to enter your name, email address and other information. The information we collect through our forms may be used in the following ways:

  • To print the relevant information on the surveys that we generate on your behalf.
  • To get in contact with you either for a technical or a commercial purpose.

How we Store Information

The personal information we gather through forms is stored in our private and secured database. We don’t collect sensitive data such as payment details in our processes.

How Long we Store Information

Customer data will be stored for a maximum of 7 years after last activity in order to comply with requirements around reporting and accounting but also in order to provide customers with copies of previously completed work if required.

Third Party Information Sharing

SurveyHouse only uses information as defined in this policy, this means we will never sell, trade or otherwise share your personally identifiable or anonymised information. This does not include trusted third parties that support us in operating our website or servicing our visitors as long as these partners comply with our privacy guidelines. We may be required to release information when this is mandatory to comply with the law or to protect your or our rights, property or safety.

Personally identifiable information includes information which can be used to identify you. Examples of personally identifiable information are your name, email address, your address and phone number.

Right to be Forgotten

In accordance with European law you have the right to see what data we have collected and you have the right to request removal of this data, simply Contact Us with your request.

Consent

By submitting your data through our form and acknowledging this Privacy Notice, you consent to the processing of your data by our services.

This page has been last updated in August 2020.